Welcome to Facil Catering. By accessing or using our services, you agree to comply with the Terms and Conditions outlined here. These terms are designed to ensure transparency, fairness, and clarity in all client interactions. Our catering services are offered with the understanding that clients respect the conditions set for smooth operations. We encourage clients to read these terms carefully before confirming bookings. These terms apply to all bookings, inquiries, and communications with Facil Catering.
All catering bookings must be confirmed in writing via email or through our official channels. A booking is considered final only after a confirmation notice is shared by our team. Advance payments or deposits may be required to secure certain bookings. Any changes to your booking details must be communicated in advance. We reserve the right to decline services if accurate event information is not provided.
Our prices are shared in advance based on your menu selection and event requirements. Payments must be completed as per the schedule discussed during booking. We accept standard payment methods approved by our team. Late payments may result in cancellation or additional charges. Taxes, if applicable, will be clearly included in your final invoice.
If you need to cancel a booking, please inform us as early as possible. Cancellation policies may vary depending on the size and nature of the event. Deposits may be non-refundable depending on the timeline of cancellation. Refunds, if eligible, will be processed within a reasonable time frame. Facil Catering reserves the right to cancel bookings due to unforeseen circumstances with a full refund of any advance payments.
Clients are responsible for providing accurate event details, including guest count, location, and timing. Any last-minute changes may affect service quality or pricing. The client must ensure access to the venue and adequate facilities for catering setup. Clients are requested to share dietary restrictions in advance. Facil Catering is not liable for issues arising from incomplete or incorrect information provided by the client.
Our team strives to deliver services on time and as promised. However, delivery times may vary due to traffic, weather, or other external conditions. We take responsibility for food quality and presentation at the time of service. Any concerns about service must be raised immediately for resolution. We reserve the right to adjust service logistics if required by venue restrictions.
Facil Catering ensures high quality standards in food preparation and service. However, we are not responsible for issues arising after food has been delivered and accepted at the venue. We are not liable for damages caused by external factors such as venue facilities or third party arrangements. Our liability is limited to the value of the catering services provided. Clients are encouraged to review their booking details thoroughly before confirming.
We follow strict hygiene and safety measures during food preparation and delivery. Clients must inform us of allergies or dietary restrictions before finalizing the menu. We cannot guarantee allergen free food unless specified in writing. Food should be consumed within recommended timelines to ensure freshness and safety. We are not liable for health issues caused by undisclosed dietary restrictions.
Any changes in guest count, menu, or event timing must be communicated in advance. Additional costs may apply for last-minute adjustments. We will do our best to accommodate changes where possible. Major changes may require written confirmation from both parties. Failure to notify us of changes may affect service quality.
All images, menus, designs, and written content provided by Facil Catering remain our intellectual property. They may not be copied, reproduced, or used without written permission. Clients may use official material only for personal event references. Any unauthorized commercial use of our content is strictly prohibited. We reserve the right to take action against misuse of our intellectual property.
Facil Catering may update these Terms and Conditions from time to time. Clients are encouraged to review them before each booking. Any major changes will be communicated clearly to existing clients. The latest version of the Terms and Conditions will always apply. By continuing to use our services, you agree to the updated terms.
These Terms and Conditions are governed by the laws of India. Any disputes shall be resolved under the jurisdiction of courts in Bhopal, Madhya Pradesh. Clients are encouraged to resolve concerns through direct communication before seeking legal remedies. Our aim is always to provide fair, respectful, and client focused solutions. These terms are intended to protect both clients and our services equally.
For questions or clarifications regarding these Terms and Conditions, you can contact us directly. Call us at +91 8807205658, email us at info@facilcatering.com, or visit us at 12, Coach Factory Road, Rajendra Nagar, Bhopal, Madhya Pradesh 462010. Our support team will be happy to assist you with booking details or policy related queries. We ensure all communication is professional, transparent, and supportive. Clients are welcome to meet our team in person to discuss terms before booking.
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