At Facil Catering, we value the trust you place in us and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with us for inquiries, bookings, or catering services. We ensure transparency in all our processes so you always know how your data is handled. Our approach is designed to make your catering journey smooth, reliable, and worry free. We constantly review and improve our privacy measures to maintain the highest standards of confidentiality.
We may collect personal details such as your name, phone number, email address, event requirements, and location when you submit an inquiry, make a booking, or communicate with our team. This information is used only to provide catering services tailored to your needs. We may also collect feedback you share to improve our services and offerings. If you use our website, we may gather non personal details such as browser type, device used, and time of visit for analytical purposes. Sensitive information such as dietary preferences or event details is treated with extra care to ensure security.
The information you share with us is used to confirm bookings, customize menus, suggest services, and provide event related updates. We use this information strictly to enhance your catering experience and never for unrelated purposes. Your details also help us plan logistics, ensure timely delivery, and allocate the right team for your event. We may use your preferences to create a more personalized menu selection experience. Our team uses the information to provide better recommendations and ensure your event is seamless.
We do not sell, rent, or share your personal information with third parties for marketing. Your information may only be shared with our trusted internal team or service partners when necessary to deliver your catering services. Any third party involved signs confidentiality agreements to ensure your details remain safe. Service partners receive only the information required to perform their tasks, nothing more. We actively monitor compliance to make sure your data is respected at every level.
We follow strict measures to keep your personal details safe and secure. All data is protected with modern security practices and is accessed only by authorized personnel who are directly involved in serving you. Regular audits are conducted to check the effectiveness of our data protection systems. We use encryption methods where necessary to keep digital communications secure. Physical records, if any, are stored safely and disposed of responsibly after use.
You have the right to request access to your personal information, update details, or ask for deletion of your data at any time. You may also withdraw your consent for communication whenever you wish. We respond to privacy requests promptly and with full transparency. You can also request a copy of the data we hold about you for verification. We ensure your choices are respected and applied without delay.
We only contact you regarding your catering inquiries, bookings. We do not send unrelated promotions or bulk messages. All communication is personal, relevant, and designed to support your catering journey. Our messages are always clear, concise, and professional. Every communication is designed to add value and help you make informed decisions.
This Privacy Policy may be updated occasionally to reflect changes in our practices or legal requirements. We encourage you to review this page periodically to stay informed about how we protect your information. If major changes are made, we will highlight them clearly for easy understanding. We make sure updates are written in simple language without technical complexity. Your continued use of our services means you agree to the latest version of our policy.
If you have questions about this Privacy Policy or how we handle your information, please contact us. You can call us at +91 8807205658, email us at info@facilcatering.com, or visit us at 12, Coach Factory Road, Rajendra Nagar, Bhopal, Madhya Pradesh 462010. Our team will be happy to assist you with your privacy related queries. We are available during business hours to resolve any concerns. Our specialists are trained to provide clear and supportive guidance. You are welcome to schedule an appointment to discuss privacy matters in person.
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